Welcome to Our Support Hub!

Your gaming experience matters to us. This is your go-to destination for assistance with custom games, technical difficulties, Dota Allstars, donations, or shopping queries. Our dedicated support team and vibrant community are standing by, ready to address your questions and value your feedback.

Navigating the Ticket System for ICCup Concerns

When you encounter ICCup-related issues, such as:
* Players going AFK (Away From Keyboard)
* Improper use of in-game items
* Deliberate feeding
* Usage of unauthorized modifications
* Offensive language
* Transaction difficulties

We strongly recommend utilizing our ticket system for reporting. This streamlined process ensures swift handling of your concerns and directs them to the appropriate team members.

A Crucial Reminder:

While we encourage open discussions in this forum, please be mindful that all posts are visible to the public. We cannot take official action based solely on forum discussions. For ICCup-specific issues, it's essential to use the designated ticket system to receive proper assistance.

We appreciate your understanding and are committed to supporting you throughout your gaming journey.

New to the ticket system?
Don't worry! We've prepared a comprehensive visual guide to walk you through the complaint filing process across all four categories.

Step-by-Step Guide to Filing a Support Center Complaint

1. Secure Your Login: Ensure you're signed into your iCCup.com account before initiating a complaint.

2. Navigate to Support: Click the «Support» button located at the top of the iCCup.com forum to enter our Support Center.

3. Initiate Your Ticket: Upon reaching the Support Center, you'll have the option to create a ticket by selecting one of four available categories.

4. Select the Appropriate Category: For Dota Allstars related issues, you'll be presented with four subcategories:

• Points and Rating
• Game Violations
• Insults and Spam
• Complaints Against Admins

Choose the subcategory that best aligns with your issue to ensure efficient and accurate assistance.

5. Adhere to Guidelines: After selecting your category, you'll find detailed instructions for submitting your complaint. Please follow these carefully to ensure your ticket is properly processed.

6. Await Our Response: After submitting your ticket, we kindly ask for your patience. Our support team manages a high volume of requests, and we're dedicated to maintaining a fair and enjoyable gaming environment for all.

Let's now delve deeper into each category to provide you with a comprehensive understanding of the process and available options.

Points and Rating

This category offers two subcategories to address specific concerns:

• Disconnect / Wrong Points
• Incorrect Points Transfer

Disconnect / Incorrect Point Allocation:
If you experienced a disconnection during gameplay or received an incorrect point allocation (such as losing points after a victory), this is the appropriate section for your report. Simply provide a detailed descryption of the incident, and our administrative team will swiftly address the issue.

Points Transfer Errors:
Use this section to report any discrepancies in statistics transfer. Offer a comprehensive explanation of the problem, and our administrators will promptly review and rectify the situation.

These issues often arise when utilizing the points transfer feature in our  shop. The silver lining? This feature is entirely free! Explore it here: Transfer.

Tickets for Game Violations

This category encompasses three subcategories for reporting various infractions:

1. Feeding / AFK Behavior
2. DotA Ladder Cheating
3. Abuse and Account/Stat Transfers

1. Feeding / AFK Behavior Reports
«Feeding» refers to intentionally dying to benefit the opposing team. It's crucial to understand that players won't face bans for lack of skill or connection issues. However, deliberately dying multiple times followed by game abandonment is considered feeding and may result in penalties.

To report feeding or AFK behavior:
— Provide the offender's in-game name
— Note the timestamp of the violation from the replay (Use the /time command in chat to mark the incident)
— Offer a clear descryption of the event, including the specific occurrence time

Please be patient, as we process numerous reports and review may take several days.

2. DotA Ladder Cheating Reports
If you have concrete evidence of cheating in a ranked match, use this subcategory for reporting.

To report suspected cheating:
— Include the alleged cheater's nickname
— Attach the game replay
— Provide at least three timestamps of suspicious activity
— Explain in detail why you believe the player is cheating

Your thorough report aids in maintaining fair play. Please note that manual review of these reports can take 3-7 days. We appreciate your patience and commitment to game integrity.

3. Abuse and Account/Stat Transfer Reports
Abuse typically involves repeatedly feeding an enemy player across multiple games (usually 3+). This can be identified by examining specific players' match histories.

To report abuse or unauthorized account/stat transfers:
— List the violators' nicknames
— Provide links to relevant match lists
— Include a link to the replay

For abuse reports, both the replay and match list are mandatory.

Insult and Spam

This category is divided into four subcategories to address various forms of misconduct:

1. Bad Manners / AFK Behavior
2. Spam
3. Channel / Custom Games / Lobby Incidents
4. Private Message / Wall Insults

1. Bad Manners Reports
If you encounter a player insulting others or yourself, report it here. Include the names of all involved parties in your complaint. Refer to our guidelines for a comprehensive understanding of what constitutes bad manners.

2. Spam Reports
Spam includes flooding the chat with messages for over 15 seconds or posting 17+ messages in rapid succession. This encompasses both text spam and excessive minimap pings. Report such behavior under this subcategory.

3. Channel / Custom Games / Lobby Incident Reports
For insults occurring in channels, custom games, or lobbies, report here. Your report should include:
— The offender's nickname
— A screenshot displaying the insult and the /time command in chat
Note: Reports without the /time command visible will not be processed.

4. Private Message / Wall Insult Reports
If you receive insults via private message or on your wall, report it here. Your report must include:
— The offender's nickname
— A screenshot of the insult with the /time command visible
Important: For wall insults, do not remove the offensive content. Screenshots alone are insufficient—the insult must remain visible on your wall for verification.

Complaints Against Admin

If you disagree with an administrator's decision or believe an administrator has acted inappropriately, you can file a report here.

To submit a complaint:
— Include the nickname(s) of the administrator(s) involved
— Provide a clear, detailed descryption of the incident

We take all complaints seriously, and they will be thoroughly reviewed by our Head and Super Administrators.

If you need any further assistance, don't hesitate to ask. Enjoy your gaming experience!

Calling All iCCup Gamers:
Your Ultimate English-Speaking Gaming Hub

Craving a competitive Dota environment where communication is king? Where teamwork transcends language barriers? Look no further!

Welcome to the iCCup Dota Server's Premier English-Speaking Community!

Why This Discord is Your New Gaming Home?
* Connect with passionate English-speaking Dota players worldwide
* Instantly assemble elite teams for epic battles
* Unleash your strategic potential through crystal-clear communication
* Join a dynamic, supportive community of Dota enthusiasts

Whether you're a battle-hardened veteran or an ambitious newcomer, our server is your gateway to Dota greatness. Forget communication chaos – embrace synchronized, strategic teamplay!

Ready to Transform Your Dota Journey? Click below and join the revolution:
[English Community Discord Link]

iCCup Dota Server: Where Communication Crafts Champions!
#DotaStrategy #iCCupCommunity #EnglishGaming #WarCraft3Legacy

Your next legendary victory starts here. Don't miss out – join now!

Elevate Your Warcraft III Experience:
iCCup Beta Star Launcher

We're thrilled to bring you an update on our Beta Star Launcher, taking your Warcraft III gaming to the next level! After extensive development and community feedback, we're continuing to refine and improve your gaming experience.

What Makes Our Beta Launcher Special?

1. Seamless Gaming Ecosystem
— Instant access to chat, game browsing, and lobbies
— Efficient resource management
— Warcraft III launches only when you're ready to play

2. User-Centric Design
— Completely redesigned, intuitive interface
— Smoother navigation
— Enhanced user experience across all features

3. Community-Driven Development
— Active development based on player feedback
— Continuous improvements and feature additions
— Transparent communication about updates and fixes

Key Features at a Glance:
- Real-time in-launcher chat
- Comprehensive game browser
- Integrated lobby system
- Modern, responsive design
- Optimized performance

Your Voice Matters
We're committed to creating the ultimate gaming launcher. Your insights are crucial in our development process. Encountered a bug? Have a feature suggestion? Visit our Bugtracker & Launcher Tab to share your thoughts and help shape the future of iCCup gaming!

Download and Experience the Future
Ready to transform your Warcraft III gaming? Download the latest iCCup Beta Star Launcher now!

Download (118.07Mb)

Beta Notice: As we continue to refine the launcher, you might encounter occasional bugs or see evolving features. Your patience and feedback are the cornerstone of our ongoing improvement efforts.

Join Our Gaming Revolution – Download Today!

The Birth of Digital Era: Celebrating Internet Day on October 29th

On October 29, 1969, the first message was sent between computers at UCLA and Stanford Research Institute through ARPANET, marking the birth of what would eventually become the modern internet. This groundbreaking moment in technology history is now celebrated annually as Internet Day.

The first-ever message attempted was supposed to be «LOGIN,» but the system crashed after sending just «LO.» Despite this humble beginning, this moment laid the foundation for one of humanity's most transformative innovations.

Key milestones since that first connection:
— 1971: First email sent
— 1983: ARPANET adopted TCP/IP protocol
— 1989: World Wide Web invented by Tim Berners-Lee
— 1991: First webpage published
— 1998: Google founded
— 2004: Launch of Facebook
— 2023: Over 5.3 billion internet users worldwide

Today, the internet has become integral to:
— Global communication
— Commerce and business
— Education and research
— Entertainment
— Social connections
— Healthcare
— Innovation and technological advancement

Internet Day serves as a reminder of how far we've come from that first «LO» message and encourages reflection on both the benefits and responsibilities of our connected world. It's also an opportunity to consider the digital divide and work toward ensuring universal internet access.

Happy Internet Day to all our gamers!

#InternetDay #InternetHistory #DigitalRevolution

Level Up Your iCCup Experience: Join Our Telegram Channel!

Calling All iCCup European Gamers!

Ready to take your iCCup gaming to the next level? Our Telegram community is the secret weapon you've been waiting for!

Why Join?

— Instant Matchmaking: Find the perfect teammates in seconds
— Pro Tips & Strategies: Learn from the best in the business
— Live Updates: Never miss a tournament or event again
— Global & Local: Connect globally, compete locally

 Channels for Every Player

— World Arena: Where global legends are born
— Regional Battlegrounds: USA, Europe, Asia, and more!
— Strategy Central: Share tactics, get advice, dominate the game
— Newbie Bootcamp: Fresh recruits, start your journey here!

 Exciting New Features

1. Help Assistance: Get instant answers to your iCCup queries
2. Weekly Challenges: Prove your worth and win exclusive rewards
3. Community Workshops: Learn from pro players in live sessions

Climb the Ranks

Join now and start your journey from rookie to iCCup legend. Every chat, every tip, every match brings you one step closer to greatness.

[Click Here to Join the iCCup Telegram Revolution]

Remember: In iCCup, we don't just play the game. We live it, breathe it, and redefine it. See you on the battlefield!

#iCCupElite #Warcraft3Mastery #TelegramGaming #LevelUpYourGame

iCCup Legends: Celebrating the Timeless Spirit of DotA

In an era where gaming evolves at breakneck speed, one battleground remains eternally compelling – the world of DotA 1. Here at iCCup, we're not just preserving a game; we're keeping alive the pure essence of what made DotA a global phenomenon.

The Art of Classic DotA

While newer MOBAs flood the market with flashy graphics and simplified mechanics, DotA 1 continues to challenge players with its intricate mechanics, complex item combinations, and strategic depth that rewards true mastery. From perfectly timed creep pulls to game-changing Roshan contests, every match on iCCup servers tells a unique story.

Why DotA 1 Still Matters

The numbers don't lie – our EU servers continue to host thousands of matches daily, proving that true classics never die. Whether you're executing a perfect Mirana arrow or orchestrating a five-man Black Hole with Enigma, these moments of gameplay perfection remain unmatched.

Community Spotlight

Want to be featured? Maintain your position in the top 100 on our ladder and share your replay analysis with our community team.

Join the Legacy

Whether you're a veteran returning to your roots or a new player curious about where it all began, iCCup remains your premier destination for authentic DotA experience. Our dedicated servers, anti-cheat system, and passionate community ensure that every game is a chance to become part of DotA history.

Ready to prove your worth in the original battlefield? Log in now and show us what you've got!

Stay tuned for more updates and tournament details.

#iCCupDotA #ClassicDotA #LegacyMasters

iCCup Dota October Results: Autumn Battles Ignite the Arena!

As the crisp October air settles in, the iCCup Dota community's competitive spirit burns brighter than ever! Our October tournaments has concluded, leaving us with a trail of epic moments and newly crowned champions. This week's contests have been a thrilling showcase of skill, strategy, and sheer determination across various game modes.

From intense 1v1 face-offs to intricate team maneuvers, our dedicated players have once again pushed the boundaries of competitive Dota. The digital battlegrounds echoed with the clash of heroes, the execution of brilliant tactics, and instances of pure gaming excellence.

Let's dive into the spotlight and celebrate this week's victors, acknowledging their remarkable achievements! Prepare to be amazed by the exceptional talent, unwavering resolve, and admirable sportsmanship displayed by our champions.

Join us as we unveil the results and revisit some of the most electrifying moments from this week's tournaments. Whether you were in the thick of the action or cheering from the sidelines, this recap is bound to rekindle your passion for the game that brings our community together!

October's 1v1 tournaments featured intense duels with Warlock, Puck, Shadow Fiend, and Lanaya, each hero bringing its unique flair to the solo matchups. From Warlock's devastating combos to Puck's elusive maneuvers, Shadow Fiend's soul-gathering prowess, and Lanaya's psionic assaults, players showcased their mastery in these highly skilled confrontations.

#iCCupDota #OctoberOnslaughts #Week1Wonders #DotaDomination

EU iCCup Warlock 1x1 Tour

[ i ] Tournament's info	Winners	Prizes
1st place	Macropoint	80 Cups
2nd place	UNazarov	60 Cups
3rd place	MUIPAHKA	40 Cups

 

EU iCCup Puck 1x1 Tour

[ i ] Tournament's info	Winners	Prizes
1st place	Macropoint	80 Cups
2nd place	save	60 Cups
3rd place	EoL1ch	40 Cups

 EU iCCup Shadow Fiend 1x1 Tour

[ i ] Tournament's info	Winners	Prizes
1st place	hS-SF	80 Cups
2nd place	Macropoint	60 Cups
3rd place	jafr1ckTut	40 Cups

 EU iCCup Lanaya 1x1 Tour

[ i ] Tournament's info	Winners	Prizes
1st place	RedTiger7	80 Cups
2nd place	Fp-Khan	60 Cups
3rd place	MUIPAHKA	40 Cups

EU iCCup Pudge 1x1 Tour

[ i ] Tournament's info	Winners	Prizes
1st place	jafr1ckTut	80 Cups
2nd place	stopmebro	60 Cups
3rd place	EzuR_17	40 Cups

 EU iCCup Captain Mode 5x5 Tour

[ i ] Tournament's info	Winners	Prizes
1st place	MANYAK  Kazuya)  Saylisa  HEROIC  Boyka	70 Cups + 450 pts
2nd place	OIRI  GRIMUAR.  Khodjeli.  BaLLI_CTPax lazy_owl	40 Cups + 250 pts

 

Check out iCCup Upcoming DotA tournaments:

Date	Time	Tournament type
14.10.2024	19:00 GMT +2	Join iCCup Silencer 1х1
16.10.2024	19:00 GMT +2	Join iCCup SF 1x1
18.10.2024	19:00 GMT +2	Join iCCup Slark 1x1
21.10.2024	19:00 GMT +2	Join iCCup POTM 1х1

Join in the party and have a good time ;)

 

October's Dota Maelstrom: The Battle Rages On!

Invigorated by the spectacular displays you've just witnessed? Yearning to carve your legacy in the iCCup chronicles? Your time to shine is just around the corner!

Registrations for our upcoming October tournaments are in full swing! Don't miss your chance to be part of the action – these spots are disappearing faster than a Shadow Blade wearer in the mist!

We cater to all warriors:

• Solo combatants can test their mettle in heart-pounding 1v1 showdowns
• Trios can embrace the unpredictable in our All Random team brawls
• Full squads can showcase their strategic prowess in Captain's Mode

Seize this moment – your path to iCCup glory awaits!

Remember: Champions aren't crafted in idle dreams – they're forged in the crucible of fierce competition. Will you emerge as our next October legend?

Stay tuned for more thrilling matchups featuring Silencer, Slark, Shadow Fiend, and POTM in our 1v1 tournaments. Each hero brings a unique challenge, pushing players to their limits in solo combat.

The October storm is gathering. Will you be the one to harness its power and reign supreme?

#iCCupDota #OctoberOnslaught #DotaDestiny #AutumnArena

Attention Dota Aficionados: The Ultimate English-Speaking Haven Awaits!

Are you yearning for seamless communication in your Dota matches? Dreaming of a place where strategy flows freely, unhindered by language barriers? Your search ends here!

Introducing the iCCup Dota Server's Exclusive English-Speaking Community!

Why Join Our Discord?

• Immerse yourself in a vibrant ecosystem of English-speaking Dota enthusiasts

• Form dream teams in seconds for exhilarating battles

• Elevate your gameplay with crystal-clear, real-time communication

• Be part of a welcoming community that shares your passion for Dota

From grizzled veterans to eager newcomers, our server is the perfect launchpad to skyrocket your Dota skills. Say goodbye to frustrating miscommunications and hello to synchronized teamplay!

Ready to Revolutionize Your Dota Experience?
Click below to join our thriving community:

[English Community Discord Link]

iCCup Dota Server: Where Language Unity Forges Legendary Victories!

#DotaMastery #iCCupCommunity #EnglishDota #WarCraft3Legacy

Don't let this opportunity slip through your fingers. Join us now and be part of the next chapter in Dota excellence!

Welcome to Our Support Hub!

Your gaming experience matters to us. This is your go-to destination for assistance with custom games, technical difficulties, Dota Allstars, donations, or shopping queries. Our dedicated support team and vibrant community are standing by, ready to address your questions and value your feedback.

Navigating the Ticket System for ICCup Concerns

When you encounter ICCup-related issues, such as:
* Players going AFK (Away From Keyboard)
* Improper use of in-game items
* Deliberate feeding
* Usage of unauthorized modifications
* Offensive language
* Transaction difficulties

We strongly recommend utilizing our ticket system for reporting. This streamlined process ensures swift handling of your concerns and directs them to the appropriate team members.

A Crucial Reminder:

While we encourage open discussions in this forum, please be mindful that all posts are visible to the public. We cannot take official action based solely on forum discussions. For ICCup-specific issues, it's essential to use the designated ticket system to receive proper assistance.

We appreciate your understanding and are committed to supporting you throughout your gaming journey.

New to the ticket system?
Don't worry! We've prepared a comprehensive visual guide to walk you through the complaint filing process across all four categories.

Step-by-Step Guide to Filing a Support Center Complaint

1. Secure Your Login: Ensure you're signed into your iCCup.com account before initiating a complaint.

2. Navigate to Support: Click the «Support» button located at the top of the iCCup.com forum to enter our Support Center.

3. Initiate Your Ticket: Upon reaching the Support Center, you'll have the option to create a ticket by selecting one of four available categories.

4. Select the Appropriate Category: For Dota Allstars related issues, you'll be presented with four subcategories:

• Points and Rating
• Game Violations
• Insults and Spam
• Complaints Against Admins

Choose the subcategory that best aligns with your issue to ensure efficient and accurate assistance.

5. Adhere to Guidelines: After selecting your category, you'll find detailed instructions for submitting your complaint. Please follow these carefully to ensure your ticket is properly processed.

6. Await Our Response: After submitting your ticket, we kindly ask for your patience. Our support team manages a high volume of requests, and we're dedicated to maintaining a fair and enjoyable gaming environment for all.

Let's now delve deeper into each category to provide you with a comprehensive understanding of the process and available options.

Points and Rating

This category offers two subcategories to address specific concerns:

• Disconnect / Wrong Points
• Incorrect Points Transfer

Disconnect / Incorrect Point Allocation:
If you experienced a disconnection during gameplay or received an incorrect point allocation (such as losing points after a victory), this is the appropriate section for your report. Simply provide a detailed descryption of the incident, and our administrative team will swiftly address the issue.

Points Transfer Errors:
Use this section to report any discrepancies in statistics transfer. Offer a comprehensive explanation of the problem, and our administrators will promptly review and rectify the situation.

These issues often arise when utilizing the points transfer feature in our  shop. The silver lining? This feature is entirely free! Explore it here: Transfer.

Tickets for Game Violations

This category encompasses three subcategories for reporting various infractions:

1. Feeding / AFK Behavior
2. DotA Ladder Cheating
3. Abuse and Account/Stat Transfers

1. Feeding / AFK Behavior Reports
«Feeding» refers to intentionally dying to benefit the opposing team. It's crucial to understand that players won't face bans for lack of skill or connection issues. However, deliberately dying multiple times followed by game abandonment is considered feeding and may result in penalties.

To report feeding or AFK behavior:
— Provide the offender's in-game name
— Note the timestamp of the violation from the replay (Use the /time command in chat to mark the incident)
— Offer a clear descryption of the event, including the specific occurrence time

Please be patient, as we process numerous reports and review may take several days.

2. DotA Ladder Cheating Reports
If you have concrete evidence of cheating in a ranked match, use this subcategory for reporting.

To report suspected cheating:
— Include the alleged cheater's nickname
— Attach the game replay
— Provide at least three timestamps of suspicious activity
— Explain in detail why you believe the player is cheating

Your thorough report aids in maintaining fair play. Please note that manual review of these reports can take 3-7 days. We appreciate your patience and commitment to game integrity.

3. Abuse and Account/Stat Transfer Reports
Abuse typically involves repeatedly feeding an enemy player across multiple games (usually 3+). This can be identified by examining specific players' match histories.

To report abuse or unauthorized account/stat transfers:
— List the violators' nicknames
— Provide links to relevant match lists
— Include a link to the replay

For abuse reports, both the replay and match list are mandatory.

Insult and Spam

This category is divided into four subcategories to address various forms of misconduct:

1. Bad Manners / AFK Behavior
2. Spam
3. Channel / Custom Games / Lobby Incidents
4. Private Message / Wall Insults

1. Bad Manners Reports
If you encounter a player insulting others or yourself, report it here. Include the names of all involved parties in your complaint. Refer to our guidelines for a comprehensive understanding of what constitutes bad manners.

2. Spam Reports
Spam includes flooding the chat with messages for over 15 seconds or posting 17+ messages in rapid succession. This encompasses both text spam and excessive minimap pings. Report such behavior under this subcategory.

3. Channel / Custom Games / Lobby Incident Reports
For insults occurring in channels, custom games, or lobbies, report here. Your report should include:
— The offender's nickname
— A screenshot displaying the insult and the /time command in chat
Note: Reports without the /time command visible will not be processed.

4. Private Message / Wall Insult Reports
If you receive insults via private message or on your wall, report it here. Your report must include:
— The offender's nickname
— A screenshot of the insult with the /time command visible
Important: For wall insults, do not remove the offensive content. Screenshots alone are insufficient—the insult must remain visible on your wall for verification.

Complaints Against Admin

If you disagree with an administrator's decision or believe an administrator has acted inappropriately, you can file a report here.

To submit a complaint:
— Include the nickname(s) of the administrator(s) involved
— Provide a clear, detailed descryption of the incident

We take all complaints seriously, and they will be thoroughly reviewed by our Head and Super Administrators.

If you need any further assistance, don't hesitate to ask. Enjoy your gaming experience!