Thx for feedback!

We will review this issue as soon as possible and will try to report you back about our progress!

Regards, iCCup tech crew.

 

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  • 10 Oct 2017 @ 14:06 CET
  • 23 Sep 2011 @ 01:31 CET
  • Banned till: 07 Jan 2018 @ 22:29 CET
#1 Posted: 15 Sep 2016 @ 23:23 CET quote
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Why is a russian admin responsible to handle the reports of EU based players?

I just write a detailed post to an admin who gave me a penalty and all i get back is a russian "wat?"

What exactly is the logic behind this system when i can't even defend myself when i am being wrongfully punished by an admin. Already reported the admin for admin abuse just now, since i didn't do the things i was reported for, but still it leaves a sour taste in my mouth.

Peace,

-Itheryel-

Also this is not the first time the iccup report system failed me, every season i have multiple reports that don't even get handled within the season itself and then a notification at the end "the season ended".

Reports going back 2 months prior that leave untouched for that entire duration, yet when i am reported and wrongfully a lot as well they are handled almost instantly and without solid proof or consideration of the circumstances at all.

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  • 10 Oct 2017 @ 14:06 CET
  • 23 Sep 2011 @ 01:31 CET
  • Banned till: 07 Jan 2018 @ 22:29 CET
#2 Posted: 16 Sep 2016 @ 01:43 CET quote
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Bump the flood

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  • today @ 06:31 CET
  • 08 Feb 2012 @ 14:10 CET
#3 Posted: 04 Oct 2016 @ 08:46 CET quote
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Because you was reported from russian version of this site

if you complain from eng version, be sure that your ticket won't be solved soon

Though, in rus support it's the same

Edited by monstercat (04 Oct 2016 @ 08:47 CET)
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  • 16 May 2018 @ 16:32 CET
  • 22 Jun 2016 @ 16:21 CET
  • Banned till: 19 Jan 2038 @ 04:14 CET
#4 Posted: 07 Oct 2016 @ 20:50 CET quote
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Hi, we SOLVE ALL ticket in EU section,

if you have any confusions make a report HERE

Kind regards,

iCCup.CroBoss

CLOSED

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