EU Dota tickets and complaints

12 Oct 2023 @ 16:03 CET

Dear Forum Members

Welcome to the 'Support' section of our forum, where your needs are our top priority. Whether you have questions, concerns, or feedback related to custom games, technical support, Dota Allstars, donations & shopping, this is the place to be. We're here to listen and assist you in any way we can. Please don't hesitate to share your thoughts, and our dedicated community and support team will be right here to help.

For ICCup-related matters such as purchasing, going AFK, item misuse, intentional feeding, using unauthorized mods, or inappropriate language, please report these issues through our ticket system. Rest assured that your concerns will be promptly escalated to the relevant authorities for resolution.

However, please note that information shared in this forum is accessible to other users, and while we value open communication, we want to clarify that we cannot take direct action based solely on forum discussions. To ensure your issues are addressed effectively, kindly utilize our ticket system for ICCup-related matters.

Thank you for understanding, and we're here to assist you every step of the way.

Join us on a visual tutorial journey that simplifies the process of filing complaints in these four categories.
 
SUPPORT INFORMATION
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Please ensure that you are logged into your account before proceeding to submit your desired complaint

The initial step involves navigating to the Support button located in the top header of the iCCup.com forum.

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Once you've successfully logged into the Support Center section, you have the option to create a ticket for your topic of interest. This can be done by selecting one of the four available choices.

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Within the Dota Allstars category, you will encounter four distinct subcategories, each tailored to help you file a complaint for specific issues:

1. Pts and rating
2. Tickets for game violations
3. Insult and spam
4. Complaints against admin

Please choose the subcategory that aligns with your concern for efficient assistance.

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After selecting the topic that best suits your issue, you will find the required information and instructions contained within the chosen category. Please create your ticket following the guidelines provided in the selected title. After successfully submitting your ticket, we kindly request your patience, as ICCup boasts a large membership, and like you, many members aim to report abusers and enjoy a stress-free and fair gaming experience.Now, let's delve into each of these categories to explore the process and available options within each one.

 
PTS AND RATING
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In this category, you will encounter two subcategories:

1. Disconnect / wrong pts
2. Wrong pts transfer
Disconnect / wrong pts

If you've encountered a disconnection during a game or forfeited instead of winning, this is the section you should visit. For disconnection issues, simply describe the disconnect in your complaint, and our administrators will work to resolve your problem promptly. If you've forfeited a victory due to incorrect point allocation, please specify this in your complaint's descryption, and our administrators will make every effort to address your issue quickly

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Wrong pts transfer

If you have experienced an incorrect transfer of statistics, please make use of this section. Provide a detailed descryption of your issue, and our administrators will promptly review and address it.

This issue typically arises when utilizing the transfer feature available in our shop, and the best part is, it's completely free of charge! You can explore this feature right here: Transfer

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TICKETS FOR GAME VIOLATIONS
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In this category, you will encounter three subcategories:

1. Report for feeding / AFK
2. DotA ladder cheating
3. Abusing, transfering accounts/stats
Report for feeding / AFK

When reporting cases of feeding or players going AFK, it's essential to understand that feeding involves intentionally dying to benefit the enemy team. It's a deliberate action, and it's important to note that there are no bans for low skill level play.

Additionally, having a 'bad internet connection (lagging)' is not an acceptable excuse for feeding. In fact, one, two or more intentional deaths followed by leaving the game are sufficient grounds for receiving punishment for feeding.

To report a feeding incident, please ensure your application includes the following details:

  • The offender's nickname.
  • The timestamp of the violation from the replay. (Although it's not always necessary, we encourage you to make use of the /time function in games chat when incident occurs. It can be a helpful tool to provide additional context and timestamp for a smoother review process. Feel free to keep this function in mind for your future reports.
  • Provide a thorough and accurate descryption of the moment of the violation, along with the specific time.

Please be aware that we receive a high volume of complaints, and the application review process may take several days to complete.

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DotA ladder cheating

If you have solid evidence of cheating in a ranked game, please utilize this application form to report the offender.

Please indicate in the application:

1.  Nickname of someone you suspect is cheating

2. Replay of the game in question 

3. Timestamps (3 or more) for the suspicious activity 

4. Provide a detailed descryption outlining the reasons for your suspicion of cheat usage and the specific factors that lead you to believe so.

We greatly appreciate your contribution to maintaining fair play within our community. Please remember that the more information you can provide, the faster we can respond to your report. Kindly keep in mind that this is a manual review request, and processing the application may take anywhere from 3 to 7 days. Thank you for your understanding and commitment to fair gaming!

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Abusing, transfering accounts/stats

Abusing games — feeding of the player(s) to the one(s) from the opposing team for several games, namely for 3 or more. You can calculate the abuse by looking at the match lists of certain players.

The topic must indicate:

1. Indicate nicknames of violators.

2. Indicate a link to matchlists.

3. Indicate a link to the replay.

If you are submiting abuse ticket, replay and matchlist must be provided.

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INSULT AND SPAM
---+---Click here---+---

In this category, you will encounter four subcategories:

1. Report bad manners / AFK
2. Report for spam
3. Channel / Custom games / Lobby
4. Insulting in PM / on wall
Report bad manners

If you come across a player or players who are engaging in insults directed at others, whether it's other players or yourself, please make use of this section to report such behavior. In your complaint's descryption, be sure to specify the name or names of the violator(s). For more information on our rules, you can refer to our guidelines.

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Report for spam

As per our rules, spam refers to a player's action of flooding the chat with a series of messages that lasts for more than 15 seconds and/or 17+ posts.

This includes both word spam and minimap ping spam. If you encounter such behavior, please report it accordingly.

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Channel / Custom games / Lobby

If a player has insulted you on a channel(room), in a custom game or lobby then you have to report that action in this section. Ticket should be filled with:

When reporting instances of player insults, please ensure that your application includes the following details:

1. The nickname of the violator.

2. A screenshot clearly displaying the insulting behavior, along with the command /time. We highly recommend using this command as it provides the exact time of the incident, making it easier for us to investigate. Please note that tickets submitted without /time are considered invalid.

---+--- /time - command should look like this ---+---
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Insulting in PM / on wall

When reporting insult in personal messages or on wall, please ensure that your application includes the following details:

1. The nickname of the violator.

2. A screenshot clearly displaying the insulting behavior, along with the command /time. We highly recommend using this command as it provides the exact time of the incident, making it easier for us to investigate. Please note that tickets submitted without /time are considered invalid.

---+--- /time - command should look like this ---+---
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If a player has insulted you on your wall then that insult should not be removed. Only screenshots with insult isn't enough.

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COMPLAINTS AGAINST ADMIN
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If you find yourself in disagreement with the decision made by our administrators or if you believe there has been a violation on the part of our administration representatives, please use this section to report your concerns. In your complaint, be sure to include the nickname of the administrator(s) involved and provide a detailed descryption of the nature of your complaint. We take all complaints seriously and ensure they are thoroughly reviewed by Head and Super Administrators.

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Custom tournaments

11 Oct 2023 @ 10:00 CET

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Hello, dear users of our gaming platform! Week turns into week, and the tournaments were originally interesting and exciting, in which you were able to test your strength and show others what you are capable of.

And now let's move on to the review.

Tournament results:

iCCup Castle Fight 1x1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's info Winners Prizes
1st place SOVIET STAR.PRO 30 image Cups
2nd place UZ Samarqand-_- 20 image Cups
3rd place UZ  RankleTV 10 image Cups

HERO PUSH 1x1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's bracket Winners Prizes
1st place FEEL Wonderboy 50 image Cups
2nd place -- CeKc[ToPHaDo] 30 image Cups
3rd place UZ -LEBWA 20 image Cups

iCCup Custom Assorti 1x1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's bracket Winners Prizes
1st place -- CeKc[ToPHaDo] 80image Cups
2nd place UZ Samarqand-_- 60 image Cups 
3rd place GG (aRt1x- 40 image Cups 

iCCup Hungry Hungry Felhounds 1x1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's bracket Winners Prizes
1st place SE MERCH 70 image Cups 
2nd place CORE BallerSola 50 image Cups 
3rd place NEZUKO KaRaKoL_312 30 image Cups 

iCCup 101r 1x1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's bracket Winners Prizes
1st place UZ -LEBWA 80 image Cups 
2nd place UZ wava 60 image Cups 
3rd place RU kelvlmao8 40 image Cups 

iCCup Uther Party 2 1x1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's bracket Winners Prizes
1st place FEEL Wonderboy 50 image Cups
2nd place UZSTAN Aza-SoLa 30 image Cups 
3rd place RU bydavi 20 image Cups 

Rating of Custom Tournaments players TOP-10 [UPD: 11.10.2023]

Playe Player's nickname Points
1. FR(aRt1x- 132
2. -- CeKc[ToPHaDo] 74
3. revenantRevenant 56
4. UA lu4ikisolnca 48
5. ru TeMHbIu.JIoToC 46
6. UZSTAN BaByLina 40
7. UZ RankleTV 30
8. FEEL Wonderboy 28
9. UZ Samarqand-_- 26
10. ALPHA sh 20
TOP 100 Custom Tournaments winners!

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On this fine note, the News section ends this review.
Meet me on impossible ground.
Be healthy, and less crayfish for your team!

Read more

English community

10 Oct 2023 @ 21:38 CET

Go Go Go!!!

This Discord group was created for users whose native language is English  and who want to play the Dota game with English-speaking players.

English-speaking players on the iccup server can quick communicate with each other and play Dota together.

 

 You can join the discord group from this link: 

 DISCORD  

 

Read more

Dota Tournaments

10 Oct 2023 @ 12:18 CET

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Results of last week's tournaments

Hello, dear users of our gaming platform! Week after week, and the tournaments remain originally interesting and exciting, in which you can test your strength and show others what you are capable of. A lot of tactical games, beautiful moments and other goodies can be found in these championships, and now let's move on to the review.

iCCup Queen 1х1 Tournament

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The tournament of the 56th season was held with a bang, in which a variety of players participated and proved themselves, but only the strongest won

[ i ] Tournament's info Winners Prizes
1st place FALLKatala] 80 imageCups
2nd place MANGIXAndypanda 60 imageCups
3rd place UZ wodota-...-sf 40 imageCups

 

iCCup Shadow Fiend 1x1 Tournament

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The royal tournament, in which the guys do not feel sorry for themselves, but in the end, the efforts do not pass without a broken jackpot.

[ i ] Tournament's info Winners Prizes
1st place MCDONALDS WoDoTa.PanDa. 80 imageCups
2nd place SPIRAL CAT 60 imageCups
3rd place SUPERED SHOWMETHESKILL 40 imageCups

 

iCCup Mortal Kombat 1x1 Tournament

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A tournament that will allow us to find out the best player in this tournament. Let's see whose strategy is better!

[ i ] Tournament's info Winners Prizes
1st place

EU MoonLight

VI highex

UZSTAN WODOTA-by-AMAL

55 imageCups + 300 pts
2nd place

NU TELYKast

AVENGERS PULSAR

DVORNIK Veteranseksa

35 imageCups + 200 pts
 

 

Check out iCCup Upcoming DotA tournaments:

Date Time Tournament type
09.10.2023 17:00 CET Join iCCup Lina 1x1 Tournament
11.10.2023 17:00 CET Join iCCup Kael's 1x1 Tournament
13.10.2023 17:00 CET Join iCCup Single Draft 5x5 Tournament

Join in the party and have a good time ;)

Read more

Dota Tournaments

04 Oct 2023 @ 00:53 CET

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Results of last week's tournaments

Hello, dear users of our gaming platform! Week after week, and the tournaments remain originally interesting and exciting, in which you can test your strength and show others what you are capable of. A lot of tactical games, beautiful moments and other goodies can be found in these championships, and now let's move on to the review.

iCCup Queen 1х1 Tournament

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The tournament of the 56th season was held with a bang, in which a variety of players participated and proved themselves, but only the strongest won

[ i ] Tournament's info Winners Prizes
1st place HEART RedTiger7 80 imageCups
2nd place RU YafaSF 60 imageCups
3rd place KG Musulmanova_R 40 imageCups

 

Check out iCCup Upcoming DotA tournaments:

Date Time Tournament type
02.10.2023 17:00 CET Join iCCup Shadow Fiend 1x1
04.10.2023 17:00 CET Join iCCup Drow Ranger 1x1
06.10.2023 17:00 CET Join iCCup Single Draft 3х3

Join in the party and have a good time ;)

Read more

English community

03 Oct 2023 @ 01:37 CET

This Discord group was created for users whose native language is English and who want to play the Dota game with English-speaking players.

English-speaking players on the iccup server can quick communicate with each other and play Dota together.

You can join the discord group from this link :

 DISCORD  

 

Read more

Custom Closed Games

28 Sep 2023 @ 22:24 CET

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Another week came to an end, how much sweat was shed, what battles took place on our field. There were a lot of games this week. It's time to talk about some of the games and events at Custom Closed Games!

Now let's move on to the results you've been waiting for.


Сustom Closed Games — Result for 21.08.2023

First place

Winners Prize
1 RFNEW TheVillain 25
2 KG Ne.matzha.nov 20

Second place

Winners Prize
1 IT CustomGames 15
2 IN Salmonkhan 15
3 10
4 10

Third place

Winners Prize
1 UZ Best_KpyT 5

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Сustom Closed Games — Result for 22.08.2023

First place

Winners Prize
1 UZ Asaka_N1 25
2 RS Turpbl_ApKaHa 20

Second place

Winners Prize
1 UZ LEWAISBACK 10
2 UZ WingsShadow10 10
3 NV The)Beka 10
4 PUNN KPATOC
10

Third place

Winners Prize
1 SORS SpacePain 5
2 IT Pavarotti 5
3 -- R7B 5
4 UZ YHNUJMIKLOP 5
5 UZ DaverShuker 5

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Сustom Closed Games — Result for 24.08.2023

First place

Winners Prize
1 RFNEW TheVillain 20
2 -- R7B 20

Second place

Winners Prize
1 SE NumberOneStorm 15
2 UZ WingsShadow10 10
3 SORS SpacePain 10

Third place

Winners Prize
1. KZ TAMblP 5
2. POLAROID Best_KpyT. 5
3. 5

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And now the announcements at Custom Closed Games
Card Sequence!

28.08.2023 at 19:00 Moscow time

29.08.2023 at 19:00  Moscow time 31.08.2023 at 19:00   Moscow time
1. tcx, sw, shr, itp, mba, dvs (team), shr (team) shr, fys, fp, 101r, jr, bvo (team), ws (team) pp, mba, shr, agp, gtw, arc (team), ws (team)
2. pp, mw, aw, sn, ptb, mw (team), bvo (team) gtw, iw, up2, twl, agp, pw (team), gtw (team)  up2, ptb, itp, fys, tcx, sw (team), gtw (team)
3. up2, jr, agp, ws, hhf, mf (team), pw (team) ws, aw, pp, gd, itp, sw (team), mw (team) gw, twl, iw, ssw, aw, sn (team), sa (team)
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Updated top players!
Player account Cups
1 RFNEW freeslot 600 image
2 RFNEW [s13]Dmitriy 430 image
3 RU PAIIIuCT 265 image
4 UZ Bek 255 image
5 UZSTAN Pros_mid_ia- 215 image
6 TJ Th3_Flash 205 image
7 PRINCE die4me 185 image
8 CZ ahmet1999 180 image
9 UZ GOFAAAKA 165 image
10 UZSTAN lNeverGiveUp 160 image
11 CHARLIE ChitayuKartu 160 image
12 UZ SFINDARKNES- 140 image
13 UZSTAN nlke 130 image
14 JP MaI)aRa 125 image
15 UZ Kl7 115 image
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On that fine note, the News section ends this review.

See you next week. Be healthy!  sombrero.gif 

Read more

Custom Tournaments

27 Sep 2023 @ 16:03 CET

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Hello, dear users of our gaming platform! Week turns into week, and the tournaments were originally interesting and exciting, in which you were able to test your strength and show others what you are capable of.

And now let's move on to the review.

Tournament results:

iCCup Uther Party 1х1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's info Winners Prizes
1st place PLTOKIO 70 image Cups
2nd place UZGentra 50 image Cups
3rd place GGPro.DiggY 30 image Cups

HERO PUSH 1x1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's bracket Winners Prizes
1st place REP-SAKHA kasIn 50 image Cups
2nd place MCDUCK Rastafari 30 image Cups
3rd place RU sToRm.xD 20 image Cups

iCCup Warlock 2x2

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A tournament that allows you to find out the best player in a professional tournament. Let's see which strategy is better!

[ i ] Tournament's bracket Winners Prizes
1st place

ru TeMHbIu.JIoToC

STRIKE [GG]proLucky

50 imageCups each
2nd place

FEEL Wonderboy

PUNN KPATOC

25 imageCups each
3rd place

USSR IceSpice

-- CeKc[ToPHaDo]

10 imageCups each

iCCup LoD 3x3

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A tournament that allows you to find out the best player in a professional tournament. Let's see which strategy is better!

[ i ] Tournament's bracket Winners Prizes
1st place 70 image Cups each
2nd place

USSR 111

KZ ChooseWisely.

KZ atakzeuskoo

50 image Cups each
3rd place

RU Dota[Str]Esss

UZ Gyddy.

KZ Glory1MU

30 image Cups each

ICCup Custom Challange 2x2

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A tournament that allows you to find out the best player in a professional tournament. Let's see which strategy is better!

[ i ] Tournament's bracket Winners Prizes
1st place

-- CeKc[ToPHaDo]

GG (aRt1x-

80 image Cups each
2nd place

ru TeMHbIu.JIoToC

UZ RankleTV

CHARLIE ChitayuKartu

60 image Cups each

3rd place

FEEL Wonderboy

UZ Samarqand-_-

40 image Cups each

 iCCup ShadowrazeWars 2x2

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A tournament that allows you to find out the best player in a professional tournament. Let's see which strategy is better!

[ i ] Tournament's bracket

Winners

Prizes
2nd place

UZ wodota-...-sf

UZ Mavi)

50 image Cups each
3rd place

FEEL Wonderboy

UZ RankleTV

30 image Cups each
 

Rating of Custom Tournaments players TOP-10 [UPD: 21.09.2023]

Playe Player's nickname Points
1. FR (aRt1x- 132
2. -- CeKc[ToPHaDo] 74
3. revenant Revenant 56
4. UA lu4ikisolnca 48
5. ru TeMHbIu.JIoToC 46
6. UZSTAN BaByLina 40
7. UZ RankleTV 30
8. FEEL Wonderboy 28
9. UZ Samarqand-_- 26
10. ALPHA sh 20
TOP 100 Custom Tournaments winners!

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On this fine note, the News section ends this review.
Meet me on impossible ground.
Be healthy, and less crayfish for your team!

 
Read more

Dota Tournaments

26 Sep 2023 @ 22:35 CET

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Results of last week's tournaments

Hello, dear users of our gaming platform! Week after week, and the tournaments remain originally interesting and exciting, in which you can test your strength and show others what you are capable of. A lot of tactical games, beautiful moments and other goodies can be found in these championships, and now let's move on to the review.

iCCup Queen 1х1 Tournament

image

The tournament of the 56th season was held with a bang, in which a variety of players participated and proved themselves, but only the strongest won

[ i ] Tournament's info Winners Prizes
1st place UZ DOOM_BRINGER. 80 imageCups
2nd place FALL Katala] 60 imageCups
3rd place n-a WeekComeBack 40 imageCups

 

iCCup Shadow Fiend 1x1 Tournament

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The royal tournament, in which the guys do not feel sorry for themselves, but in the end, the efforts do not pass without a broken jackpot.

[ i ] Tournament's bracket Winners Prizes
1st place JM qWeRtYzxC777 80 imageCups
2nd place UZSTAN DeniVsolo 60 imageCups
3rd place RU sToRm.xD 40 imageCups

 

iCCup Mortal Kombat 1x1 Tournament

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A tournament that will allow us to find out the best player in this tournament. Let's see whose strategy is better!

[ i ] Tournament's bracket Winners Prizes
1st place GG Pro.DiggY 80 imageCups + 300 pts
2nd place USSR FUNNY 60 imageCups + 200 pts
3rd place UZ bezotec 40 imageCups + 100 pts
 

 

Check out iCCup Upcoming DotA tournaments:

Date Time Tournament type
25.09.2023 17:00 CET Join iCCup All Random 1x1
27.09.2023 17:00 CET Join iCCup Earthshaker 1x1 
29.09.2023 17:00 CET Join iCCup Mortal Kombat 1x1

Join in the party and have a good time ;)

Read more

Custom Tournaments

21 Sep 2023 @ 03:11 CET

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Hello, dear users of our gaming platform! Week turns into week, and the tournaments were originally interesting and exciting, in which you were able to test your strength and show others what you are capable of.

And now let's move on to the review.

Tournament results:

iCCup 101r 1x1

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    iCCup 101r 1x1 — One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

       

We present to your attention the winners!

Place Player's nickname Reward Result
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-- CeKc[ToPHaDo]

70 image
image UZ-LEBWA 50 image
image 30 image

 

 Link to the tournament

iCCup Mirana Wars 2x2

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iCCup Mirana Wars 2x2 — A tournament that allows you to find out the best player in a professional tournament. Let's see which strategy is better!

We present to your attention the winners!

Place Player's nickname Reward Result
image  by 50 image
image

by 25 image

image by 10 image

 

Link to the tournament

iCCup Legion TD x10 1x1

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iCCup Legion TD x10 1x1 — One of the tournaments in which a variety of players participated and represented themselves, but only the most combat-ready ones won.

We present to your attention the winners!

Place Player's nickname Reward Result
image UZnpoctou) 80 image
image

MCDUCKRastafari

60 image
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GGPro.DiggY

40 image

 

    Link to the tournament

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iCCup Following Your Star 1x1 — One of the tournaments in which a variety of players participated and represented themselves, but only the most combat-ready ones won.

We present to your attention the winners!

Place Player's nickname Reward Result
image 100 image
image

UZ-LEBWA

80 image
image

UZwodota-...-sf

60 image

 

 Link to the tournament

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iCCup Jungle Race 2x2 — A tournament that allows you to find out the best player in a professional tournament. Let's see which strategy is better!

We present to your attention the winners!

Place Player's nickname Reward Result
image by 50 image
image by 25 image
image by 10 image

 

 Link to the tournament

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iCCup Castle Fight 1x1 — One of the most draughts tournaments you could ever participate in, but only the chosen one can win.

We present to your attention the winners!

Place

Player's nickname

Reward Result
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GGMaxSelby

30 image
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GGPro.DiggY

20 image
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EUPARTIAL

10 image

 

     Link to the tournament

iCCup Hungry Hungry Felhound 1x1One of the tournaments in which a variety of players participated and represented themselves, but only the most combat-ready ones won.

We present to your attention the winners!

Place

Player's nickname

Reward Result
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FEELWonderboy

50 image
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GGPro.DiggY

30 image
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RFNEWNumberOneStorm

20 image

 Link to the tournament

                                                                                                                                Rating of Custom Tournaments players TOP-10 [UPD: 21.09.2023]
Playe Player's nickname Points
1. FR(aRt1x- 132
2. -- CeKc[ToPHaDo] 74
3. revenantRevenant 56
4. UA lu4ikisolnca 48
5. ruTeMHbIu.JIoToC 46
6. UZSTAN BaByLina 40
7. UZRankleTV 30
8. FEELWonderboy 28
9. UZ Samarqand-_- 26
10. ALPHA sh 20
TOP 100 Custom Tournaments winners!

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On this fine note, the News section ends this review.
Meet me on impossible ground.
Be healthy, and less crayfish for your team!

Read more