"Unable to connect"

i got this error. what can i do ?

LETTER FOR ADMIN

Hello there. i just got anti-spam warning and log out for spam. i cant whisper my friends. whats going on? how can i fix it?? i dont spam on games. wtf?

Especially the warning says: anti-spam whisper warning. u cant whisper cause you are a new user( i play iccup about 3-4 years at least). play more games at iccuphostbots.

can anyone help me plz? thank u fr your time