Thx for feedback!

We will review this issue as soon as possible and will try to report you back about our progress!

Regards, iCCup tech crew.


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#1 Posted: 17 Nov 2015 @ 21:15 CET  
 

Some things to take note of.

1) i have 3 active reports.

One of those reports has been open for over 3 months, without any reply or attention to it.

2) i get reported and 1 day later i receive a penalty.

So i am confused, why are my reports not being handled while other people can freely report me and get actions within 1 day.

3) i get reported for something i did not do.

Yet i receive a punishment of -750 points and i am muted.

iccup.com

In this game i get reported for "not defending", while the replay clearly show me teleporting to base the moment the enemy enter it. Further more i was counter pushing the enemy tower at the time so it was 1 tower vs 1 tower.(at t2)

Conclusion : Other people can report you on a false claims and get you a penalty within 1 day for something that did not occur, which only leaves me to assume the admin in question is abusing his power.

Now if i will report this, i expect nothing since my reports stay open for over 3 months without any action.

So tell me, what should i do since i am trying to enjoy iccup and my dota games but every report of mine gets ignored and other people can abuse the report function.

So now i am muted in game got +2 leaves and lost 750 points for something i did not do. And the other guy wisps me on bnet laughing his ass off. And i can't blame him, he can freely report people for stuff they don't do and get them punished by a flawed admin system.

Any advice?

Peace,

-Itheryel-

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#2 Posted: 17 Nov 2015 @ 21:24 CET  
 

we will check that.

Best Regards

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#3 Posted: 17 Nov 2015 @ 21:26 CET  
 

Appreciated musso. Have a good day sir.

/tips hat

Peace,

-Itheryel-

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#4 Posted: 22 Nov 2015 @ 17:56 CET  
 

Can i ask what the point is of an "admin report" when the reported admin is the one handling the request?

So all of my complaints got handled, i received 4x

"i am sorry but this complaint has been pending to long"

Very cool. . .what's the point of making complaints about players? When it happens to me it gets handled in 1 day and i receive(unfair) punishment. But when i report somebody else it doesn't get any attention for over 3 months with a silly "sorry its no longer relevant" post at the end.

All handled by the admin i reported for admin power abuse btw. How hilarious is that?

Peace,

-Itheryel-

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#5 Posted: 24 Nov 2015 @ 02:13 CET  
 

Are people using drophack on iccup?

Two last games, no warning, no laag, connected to internet and iccup and i get disconnected from the game.

+2 leaves and - points for nothing.

Iccup is really turning to shit in my personal opinion. Players at B level cant even last-hit anymore, it's really poor dota quality compared to 5 years ago.

Your defending a tower and half of the team is farming woods and playing solo.

Support hero's farming while carry's defend and play early game etc. .

I wish you could report this, people not supporting when playing support, people afk woods farming entire game. People not defending t1 towers etc.

Yesterday, a 7k points pudge, 0% hooks in 40 min game solo midder with 0/14 score. It's pretty pathetic.

Today 50 min game with skymage solo mid just aganim. He could have stayed afk entire game and have more farm no?

In team fights he just did ultimate on ground and ran afk in middle of fight.

What happened to iccup?

Peace,

-Itheryel-

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#6 Posted: 24 Nov 2015 @ 02:50 CET  
 

and 3th game where i get dropped for no reason.

Done for tonight this is ridicules.

No issues for 11 years and now 3 drops in one evening. "ok"

Peace,

-Itheryel-

Posted in 02:50:12

So i talked with player from that game, i get dropped for

"anti hack error X06"

That's funny because i have been playing iccup for 8+ years or something now and never hacked.

(why would you fucking play a game to hack? that's retarded)

Last 3 games, all "anti hack error x06" disconnection for no reason. RiP points and +3 leaves.

Very cool

/sarcasm

Peace,

-Itheryel-

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#7 Posted: 25 Nov 2015 @ 01:36 CET  
 

Today another fun issue.

I want to report a player "lac0ste.euro" for afking more then 15 minutes in the game, feeding and using no ultimate of mirana in a 40 min long game.

Can't even upload the file. I press upload, click the file of the replay and iccup does nothing.

So can't even report players anymore even if i wanted to, fun.

Peace,

-Boem-

Posted in 01:36:09

Apparently this is an issue with chrome, managed to upload it using an older explorer.

Let's see how long it takes for a response '-.-?

Fun players, pick mirana, don't use ultimate in 40 min long game, gogo iccup dota.

Peace,

-Itheryel-

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#8 Posted: 25 Nov 2015 @ 20:08 CET  
 

So i get a message back from the admin abuse report.

From the admin i reported for abuse.

"punishment remains and don't slander"

The slander part is because he posted fake pictures to punish me.

www.iccup.com

^Picture he utilized.

Feel free to actually WATCH the replay if an admin reads this. And see that at 33:20 enemy is not even inside base but is attacking T2 tower.

Also feel free to see how i push T2 top when enemy pushed T2 bottom so at least its a tower vs tower trade-off and then instantly teleport to base for defend.

Feel free to also note in that picture i am "supposedly" at high-tier creep camp on the map. Which is not the case at 33:20.

It's fucking hilarious and sad at the same time.

And this admin abuser pisses me off more then this game. Post's fake picture with "please watch replay"

Well guess what, i actually have else i wouldn't say the pictures are fake and irrelevant.

Is there a way to take a screenshot from inside a replay? Else i would happily provide screenshots?

I just watched this replay 2x in a row and none of the time-stamps correlate to the pictures provided by the admin.

So i can conclude that they are indeed fake.

Peace,

-Itheryel-

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#9 Posted: 25 Nov 2015 @ 20:28 CET  
 

So i filed another report on this admin, iCCup.Modnuy

Now including his picture which is a fake and the replay of the actual game, which proves i was not there in that time-stamp.

And also shows me teleporting immediately after i destroyed top tower to go and defend base (barracks where still up when i teleported to base and where destroyed 15 seconds later by enemy, with me helping to defend them)

At this point, since iCCup.Modnuy is the one handling all of the reports on him, i don't expect much.

I think its retarded of iccup to have the same admin handle the situation that is being reported.

If i could publicly upload the replay somewhere, please direct me to the appropriate link and i will do so. So people can confirm for themselves that the picture is a fake.

(i don't expect people to believe me just because i say so, that would be stupid, but the replay that i have does prove my point)

Peace,

-Itheryel-

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#10 Posted: 29 Nov 2015 @ 12:15 CET  
 

I'll check when they promote me again :)

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#11 Posted: 30 Nov 2015 @ 13:31 CET  
 

batica :
I'll check when they promote me again :)

batica, please, don't talk false stuff.

@itheryel,

Please report in CAA any admin who solves tickets made against him. However, pay attention on this - admins who have evidence about your abuse - can and will respond to complaints made against them.

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Edited by iCCup.s0Ldi3R (30 Nov 2015 @ 13:34 CET)
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#12 Posted: 03 Dec 2015 @ 16:37 CET  
 

@Soldier

Saying an "action" is retarded is not the same as calling the person retarded.

Telling me to check replay, when I have and it shows his image is false is a "retarded action".

It's a bluff and I have no issue's with calling out a bluff.

And I don't care if he responds to me about the complaint I made about him. But him "solving" the ticket which complaints about his admin power abuse is a bit comical no?

It's like me "solving" a complaint against myself.

It's not professional and it shows iccup lacks a structure to deal with these issue's.

Also, what is CAA? If you tell me I will take this into account if this happens again.

Peace,

-Itheryel-

and another 6 reports just closed with "season is over, ticket is no longer relevant" I also find this a bit comical, like yeah now its no longer relevant how about looking at them when they WHERE relevant?

'-.- it puts iccup dota in a bad light since I am trying to report poor players that break iccup rules, but nothing is done about it.

Posted in 16:37:44

If the admins don't care, why should players?

. . .

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#13 Posted: 07 Dec 2015 @ 22:58 CET  
 

Another 4 reports done 5 days ago.

No response whatsoever from admins. Do i have to wait for the season to end again until i get a response?

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#14 Posted: 08 Dec 2015 @ 12:13 CET  
 

itheryel, you are not the only one who opens reports.

By the way, CAA = Complaint against admin.

About the lack of admin structure here - this is a wrong statement. In the past season - we didn't have enough admins to deal with the reports, but as you can see in the Dota admin list - now we have and all complaints should be reviewed. I will direct my admins' attention to the support tickets which are currently open and got no respond.

The denied reports with message "season is over, ticket is no longer relevant" - are legitly closed. Since they have not been reviewed on time, which is our mistake of course, there's nothing to do about it. We cannot assing/change pts and accounts for cases from past seasons.

Please, do not get offended because of something like that.

Regards,

s0Ldi3R

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#15 Posted: 08 Dec 2015 @ 22:37 CET  
 

Soldier, iccup should be glad to have you, you are the one admin that Is always chill.

About the "season is over, ticket no longer relevant" I understand that's a legit response, that is not the issue I am talking about.

It's about them being "open reports" for over 2 months.

Last season I literally had a report open from week 2 of the season until it ended. And then I got the "season over....." response.

My issue with this is, if players can feed/afk/ignore defend/ be dicks and reports don't punish them, how can iccup get a good dota community going?

And what also frustrates me, I get reported and the next day I have a penalty.

While I have tickets open for 2 months and longer. So how is it that a 2 month old reports gets handled after the one that gives me a penalty?

It feels like other people can report just fine and get a friend admin to do it instantly for them. Or it just gets handled. While I have to wait and eventually I get a "season ended" message.

See my issue?

Me reported = 1 day and penalty is there

I report somebody else = seasons ends, no penalty is given

Last season I got reported like 2 or 3 times and received a penalty instantly. With my tickets open.

Just stupid for a long time player on iccup. I am sure you understand how that feels? People that fuck my games can laugh in my face since they don't get a penalty. And people reporting me get an instant service.

That's a bullshit treatment. And doesn't sit well for me.

Peace,

-Itheryel-

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