EU Dota tickets and complaints

10 Nov 2023 @ 19:44 CET

Dear Forum Members

Welcome to the 'Support' section of our forum, where your needs are our top priority. Whether you have questions, concerns, or feedback related to custom games, technical support, Dota Allstars, donations & shopping, this is the place to be. We're here to listen and assist you in any way we can. Please don't hesitate to share your thoughts, and our dedicated community and support team will be right here to help.

For ICCup-related matters such as purchasing, going AFK, item misuse, intentional feeding, using unauthorized mods, or inappropriate language, please report these issues through our ticket system. Rest assured that your concerns will be promptly escalated to the relevant authorities for resolution.

However, please note that information shared in this forum is accessible to other users, and while we value open communication, we want to clarify that we cannot take direct action based solely on forum discussions. To ensure your issues are addressed effectively, kindly utilize our ticket system for ICCup-related matters.

Thank you for understanding, and we're here to assist you every step of the way.

Join us on a visual tutorial journey that simplifies the process of filing complaints in these four categories.
 
SUPPORT INFORMATION
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Please ensure that you are logged into your account before proceeding to submit your desired complaint

The initial step involves navigating to the Support button located in the top header of the iCCup.com forum.

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Once you've successfully logged into the Support Center section, you have the option to create a ticket for your topic of interest. This can be done by selecting one of the four available choices.

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Within the Dota Allstars category, you will encounter four distinct subcategories, each tailored to help you file a complaint for specific issues:

1. Pts and rating
2. Tickets for game violations
3. Insult and spam
4. Complaints against admin

Please choose the subcategory that aligns with your concern for efficient assistance.

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After selecting the topic that best suits your issue, you will find the required information and instructions contained within the chosen category. Please create your ticket following the guidelines provided in the selected title. After successfully submitting your ticket, we kindly request your patience, as ICCup boasts a large membership, and like you, many members aim to report abusers and enjoy a stress-free and fair gaming experience.Now, let's delve into each of these categories to explore the process and available options within each one.

 
PTS AND RATING
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In this category, you will encounter two subcategories:

1. Disconnect / wrong pts
2. Wrong pts transfer
Disconnect / wrong pts

If you've encountered a disconnection during a game or forfeited instead of winning, this is the section you should visit. For disconnection issues, simply describe the disconnect in your complaint, and our administrators will work to resolve your problem promptly. If you've forfeited a victory due to incorrect point allocation, please specify this in your complaint's descryption, and our administrators will make every effort to address your issue quickly

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Wrong pts transfer

If you have experienced an incorrect transfer of statistics, please make use of this section. Provide a detailed descryption of your issue, and our administrators will promptly review and address it.

This issue typically arises when utilizing the transfer feature available in our shop, and the best part is, it's completely free of charge! You can explore this feature right here: Transfer

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TICKETS FOR GAME VIOLATIONS
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In this category, you will encounter three subcategories:

1. Report for feeding / AFK
2. DotA ladder cheating
3. Abusing, transfering accounts/stats
Report for feeding / AFK

When reporting cases of feeding or players going AFK, it's essential to understand that feeding involves intentionally dying to benefit the enemy team. It's a deliberate action, and it's important to note that there are no bans for low skill level play.

Additionally, having a 'bad internet connection (lagging)' is not an acceptable excuse for feeding. In fact, one, two or more intentional deaths followed by leaving the game are sufficient grounds for receiving punishment for feeding.

To report a feeding incident, please ensure your application includes the following details:

  • The offender's nickname.
  • The timestamp of the violation from the replay. (Although it's not always necessary, we encourage you to make use of the /time function in games chat when incident occurs. It can be a helpful tool to provide additional context and timestamp for a smoother review process. Feel free to keep this function in mind for your future reports.
  • Provide a thorough and accurate descryption of the moment of the violation, along with the specific time.

Please be aware that we receive a high volume of complaints, and the application review process may take several days to complete.

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DotA ladder cheating

If you have solid evidence of cheating in a ranked game, please utilize this application form to report the offender.

Please indicate in the application:

1.  Nickname of someone you suspect is cheating

2. Replay of the game in question 

3. Timestamps (3 or more) for the suspicious activity 

4. Provide a detailed descryption outlining the reasons for your suspicion of cheat usage and the specific factors that lead you to believe so.

We greatly appreciate your contribution to maintaining fair play within our community. Please remember that the more information you can provide, the faster we can respond to your report. Kindly keep in mind that this is a manual review request, and processing the application may take anywhere from 3 to 7 days. Thank you for your understanding and commitment to fair gaming!

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Abusing, transfering accounts/stats

Abusing games — feeding of the player(s) to the one(s) from the opposing team for several games, namely for 3 or more. You can calculate the abuse by looking at the match lists of certain players.

The topic must indicate:

1. Indicate nicknames of violators.

2. Indicate a link to matchlists.

3. Indicate a link to the replay.

If you are submiting abuse ticket, replay and matchlist must be provided.

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INSULT AND SPAM
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In this category, you will encounter four subcategories:

1. Report bad manners / AFK
2. Report for spam
3. Channel / Custom games / Lobby
4. Insulting in PM / on wall
Report bad manners

If you come across a player or players who are engaging in insults directed at others, whether it's other players or yourself, please make use of this section to report such behavior. In your complaint's descryption, be sure to specify the name or names of the violator(s). For more information on our rules, you can refer to our guidelines.

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Report for spam

As per our rules, spam refers to a player's action of flooding the chat with a series of messages that lasts for more than 15 seconds and/or 17+ posts.

This includes both word spam and minimap ping spam. If you encounter such behavior, please report it accordingly.

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Channel / Custom games / Lobby

If a player has insulted you on a channel(room), in a custom game or lobby then you have to report that action in this section. Ticket should be filled with:

When reporting instances of player insults, please ensure that your application includes the following details:

1. The nickname of the violator.

2. A screenshot clearly displaying the insulting behavior, along with the command /time. We highly recommend using this command as it provides the exact time of the incident, making it easier for us to investigate. Please note that tickets submitted without /time are considered invalid.

---+--- /time - command should look like this ---+---
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Insulting in PM / on wall

When reporting insult in personal messages or on wall, please ensure that your application includes the following details:

1. The nickname of the violator.

2. A screenshot clearly displaying the insulting behavior, along with the command /time. We highly recommend using this command as it provides the exact time of the incident, making it easier for us to investigate. Please note that tickets submitted without /time are considered invalid.

---+--- /time - command should look like this ---+---
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If a player has insulted you on your wall then that insult should not be removed. Only screenshots with insult isn't enough.

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COMPLAINTS AGAINST ADMIN
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If you find yourself in disagreement with the decision made by our administrators or if you believe there has been a violation on the part of our administration representatives, please use this section to report your concerns. In your complaint, be sure to include the nickname of the administrator(s) involved and provide a detailed descryption of the nature of your complaint. We take all complaints seriously and ensure they are thoroughly reviewed by Head and Super Administrators.

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Dota Tournaments

05 Nov 2023 @ 13:01 CET

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Results of last week's tournaments

Hello, dear users of our gaming platform! Week after week, and the tournaments remain originally interesting and exciting, in which you can test your strength and show others what you are capable of. A lot of tactical games, beautiful moments and other goodies can be found in these championships, and now let's move on to the review.

EU iCCup Windrunner 1х1 Tournament

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The tournament of the 56th season was held with a bang, in which a variety of players participated and proved themselves, but only the strongest won

[ i ] Tournament's info Winners Prizes
1st place NEZUKO bezotec 80 imageCups
2nd place UZ MS10 60 imageCups
3rd place UZ WeekComeBack 40 imageCups

iCCup Puck 1х1 Tournament

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The royal tournament, in which the guys do not feel sorry for themselves, but in the end, the efforts do not pass without a broken jackpot.

[ i ] Tournament's info Winners Prizes
1st place RU sToRm.xD 80 imageCups
2nd place KZ [[KpucTuHa]] 60 imageCups
3rd place EU Winter 40 imageCups

EU iCCup Captain Mode 5x5 Tournament

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A tournament that will allow us to find out the best player in this tournament. Let's see whose strategy is better!

[ i ] Tournament's info Winners Prizes
1st place

EU MoonLight

UZSTAN WODOTA-by-AMAL

ROBIN Kazuya)

DVORNIK Colapse

UZ imnotSurpr1sed

70 imageCups

+450 Pts

2nd place

US ProjectSolo

RU poplefarm

UZ A_K_12_92

DICE mp.hp49percent

SA goodbye

40 imageCups

+250 Pts

iCCup Legion 1x1 Tournament

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The tournament of the 56th season was held with a bang, in which a variety of players participated and proved themselves, but only the strongest won

[ i ] Tournament's info Winners Prizes
1st place KZ INTERNETS 80 imageCups
2nd place SUPERED SHOWMETHESKILL 60 imageCups
3rd place US ProjectSolo 40 imageCups

iCCup Captain Draft 3x3 Tournament

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The royal tournament, in which the guys do not feel sorry for themselves, but in the end, the efforts do not pass without a broken jackpot.

[ i ] Tournament's info Winners Prizes
1st place

EU My4a4o_

PS qWeRtYzxC777

LV Freddy-K....

55 imageCups

+350 pts

2nd place

UZ SAHALE

UZSTAN WODOTA-by-AMAL

EU MoonLight

35 imageCups

+200 pts

EU iCCup Captain Mode 5x5 Tournament

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A tournament that will allow us to find out the best player in this tournament. Let's see whose strategy is better!

[ i ] Tournament's info Winners Prizes
1st place

UZSTAN Muslim4iik

UZSTAN WODOTA-by-AMAL

ROBIN Kazuya)

DVORNIK Colapse

UZ imnotSurpr1sed

70 imageCups

+450 Pts

2nd place

TJ Th3_Flash

NL Fieryfox-

MANGIX (A)F3

RU DomIn8Tor

UZ sobari

40 imageCups

+250 Pts

Check out iCCup Upcoming DotA tournaments:

Date Time Tournament type
09.11.2023 19:00 CET iCCup Slark 1х1
11.11.2023 15:00 CET iCCup Captain Draft 3x3
12.11.2023 15:00 CET iCCup Captain Mode 5х5

Join in the party and have a good time ;)

 

 

Read more

Custom Tournaments

05 Nov 2023 @ 10:12 CET

Hello, dear users of our gaming platform! Week turns into week, and the tournaments were originally interesting and exciting, in which you were able to test your strength and show others what you are capable of.

And now let's move on to the review.

Tournament results:

iCCup Shredder Wars 1x1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's info Winners Prizes
1st place RU TeMHbIu.JIoToC 50 imageCups
2nd place 30 image Cups
3rd place UZSTAN ETOSHADOWFlEND 20 image Cups

iCCup Ice Tour Pro 1x1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's info Winners Prizes
1st place UZ -LEBWA 30 imageCups
2nd place 20 image Cups
3rd place RU bydavi 10 image Cups

iCCup Civilization Wars 1x1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's info Winners Prizes
1st place n-a MokrieGybki 70 imageCups
2nd place 50 image Cups
3rd place UZ wava 30 image Cups

iCCup Life in Arena 2x2

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's info Winners Prizes
1st place

GG MaxSelby

RU TeMHbIu.JIoToC

70 imageCups
2nd place 50 image Cups
3rd place

WONDER KeeP_it_OK

UZ MORBIUC

30 image Cups

iCCup Custom Challenge 1x1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's info Winners Prizes
1st place MIK (aRt1x- 100 imageCups
2nd place 80 image Cups
3rd place UZSTAN BaByLina 60 image Cups

iCCup Tropical Tower Wars 1х1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's info Winners Prizes
1st place WORLD Wa.B.e6u4.gaM 50 imageCups
2nd place 30 image Cups
3rd place HEART GoSexTraxex 20 image Cups

iCCup Mirana wars 1x1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's info Winners Prizes
1st place MIK (aRt1x- 80 imageCups
2nd place 60 image Cups
3rd place UZSTAN BaByLina 40 image Cups

 

Rating of Custom Tournaments players TOP-10 [UPD: 05.11.2023]

Playe Player's nickname Points
1. REDHEART(aRt1x- 76
2. -- CeKc[ToPHaDo] 60
3. FEELWonderboy 56
4. UZ-LEBWA 20
5. UZ.Shock_Wave. 20
6. UZRankleTV 18
7. GGPro.DiggY 16
8. RUTeMHbIu.JIoToC 16
9. UZSTANMavi) 16
10. REVENANTomg)alakey 14
TOP 100 Custom Tournaments winners!

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On this fine note, the News section ends this review.
Meet me on impossible ground.
Be healthy, and less crayfish for your team!

Read more

English community

04 Nov 2023 @ 00:02 CET

This Discord group was created for users whose native language is English and who want to play the Dota game with English-speaking players.

English-speaking players on the iccup server can quick communicate with each other and play Dota together.

You can join the discord group from this link :

 DISCORD  

 

Read more

EU - Contests And Their Results

31 Oct 2023 @ 18:19 CET

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Good day, friends. It's time to sum up the competition

Results of the competition from the EU Forum Section:

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Your Future Plans

 

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[ i ] Contest info Winners Prizes
1st place SECRET USER420 50 imageCups
2nd place DKNIGHT eSF4ik 40 image Cups
3rd place BY AGENT_PODLIVA 30 image Cups

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On that fine note, the News section ends this review.
See you next week. Behealthy!

Read more

Custom Tournaments

30 Oct 2023 @ 12:00 CET

imageHello, dear users of our gaming platform! Week turns into week, and the tournaments were originally interesting and exciting, in which you were able to test your strength and show others what you are capable of.

And now let's move on to the review.

Tournament results:

iCCup Ice Tour Pro 1x1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's info Winners Prizes
1st place UZ-LEBWA 30 imageCups
2nd place 20 image Cups
3rd place UZene_ene 10 image Cups

iCCup Pains Party 1x1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's info Winners Prizes
1st place WORLD CeKc[ToPHaDo] 50 imageCups
2nd place 30 image Cups
3rd place RU sToRm.xD 20 image Cups

iCCup Invoker Wars 1x1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's info Winners Prizes
1st place USSR FUNNY 70 imageCups
2nd place 50 image Cups
3rd place UZ WeekComeBack 30 image Cups

iCCup Legion TD x10 1x1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's info Winners Prizes
1st place GG MaxSelby 70 imageCups
2nd place 50 image Cups
3rd place TR __ars 30 image Cups

iCCup Archers 2x2

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's info Winners Prizes
1st place 70 imageCups
2nd place 50 image Cups
3rd place 30 image Cups

 

Rating of Custom Tournaments players TOP-10 [UPD: 30.10.2023]

Playe Player's nickname Points
1. REDHEART(aRt1x- 76
2. -- CeKc[ToPHaDo] 60
3. FEELWonderboy 56
4. UZ-LEBWA 20
5. UZ.Shock_Wave. 20
6. UZRankleTV 18
7. GGPro.DiggY 16
8. RUTeMHbIu.JIoToC 16
9. UZSTANMavi) 16
10. REVENANTomg)alakey 14
TOP 100 Custom Tournaments winners!

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On this fine note, the News section ends this review.
Meet me on impossible ground.
Be healthy, and less crayfish for your team!

Read more

Dota Tournaments

24 Oct 2023 @ 23:18 CET

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Results of last week's tournaments

Hello, dear users of our gaming platform! Week after week, and the tournaments remain originally interesting and exciting, in which you can test your strength and show others what you are capable of. A lot of tactical games, beautiful moments and other goodies can be found in these championships, and now let's move on to the review.

iCCup Shadow Fiend 1х1 Tournament

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The tournament of the 56th season was held with a bang, in which a variety of players participated and proved themselves, but only the strongest won

[ i ] Tournament's info Winners Prizes
1st place FALLKatala] 80 imageCups
2nd place NEZUKObezotec 60 imageCups
3rd place USSREoLichTV 40 imageCups

 

iCCup Queen of Pain 1x1 Tournament

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The royal tournament, in which the guys do not feel sorry for themselves, but in the end, the efforts do not pass without a broken jackpot.

[ i ] Tournament's info Winners Prizes
1st place MCDONALDSWoDoTa.PanDa. 80 imageCups
2nd place UZMS10 60 imageCups
3rd place NEZUKObezotec 40 imageCups

 

iCCup Single Draft 5x5 Tournament

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The tournament of the 56th season was held with a bang, in which a variety of players participated and proved themselves, but only the strongest won

[ i ] Tournament's info Winners Prizes
1st place UZWeekComeBack 80 imageCups
2nd place NEZUKObezotec 60 imageCups
3rd place FALLadeleen.1 40 imageCups
 

 

Check out iCCup Upcoming DotA tournaments:

Date Time Tournament type
23.10.2023 16:00 CET Join iCCup Lina 1x1 Tournament
25.10.2023 16:00 CET Join iCCup Kael's 1x1 Tournament
27.10.2023 14:00 CET Join iCCup Captain Mode 5x5 Tournament

Join in the party and have a good time ;)

Read more

Custom Tournaments

23 Oct 2023 @ 12:00 CET

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Hello, dear users of our gaming platform! Week turns into week, and the tournaments were originally interesting and exciting, in which you were able to test your strength and show others what you are capable of.

And now let's move on to the review.

Tournament results:

iCCup Desert Fury 1x1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's info Winners Prizes
1st place WORLD CeKc[ToPHaDo] 50 image Cups
2nd place 30 image Cups
3rd place EAGLE Samir_KPaCaBa 20 image Cups

iCCup Goblin Techies Wars 1х1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's info Winners Prizes
1st place REDHEART (aRt1x- 50 image Cups
2nd place UZ GgqweRty)) 30 image Cups
3rd place US ProjectSolo 20 image Cups

iCCup Pokemon Defence 1x1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's info Winners Prizes
1st place JP Sora 30 image Cups
2nd place USSR stonks 20 image Cups
3rd place UZ .Shock_Wave. 10 image Cups

iCCup Bleach vs One Piece 1x1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's info Winners Prizes
1st place RU Giran 70 image Cups
2nd place n-a NeiStOVuY 50 image Cups
3rd place KR NearRiver 30 image Cups

iCCup Hero Push 1x1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's info Winners Prizes
1st place UZ Samarqand-_- 30 image Cups
2nd place SOVIET STAR.PRO 20 image Cups
3rd place RU m4jke- 10 image Cups

iCCup Mirana Wars 2x2

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's info Winners Prizes
1st place

SOVIET Hy6oKuJlJleP

RU TeMHbIu.JIoToC

50 imageCups each
2nd place

WORLD CeKc[ToPHaDo]

REDHEART (aRt1x-

25 image Cups each
3rd place

n-a WeekComeBack

UZ GOFAAAKA

10 image Cups each

 

Rating of Custom Tournaments players TOP-10 [UPD: 23.10.2023]

Playe Player's nickname Points
1. REDHEART(aRt1x- 76
2. -- CeKc[ToPHaDo] 60
3. FEELWonderboy 56
4. UZ-LEBWA 20
5. UZ.Shock_Wave. 20
6. UZRankleTV 18
7. GGPro.DiggY 16
8. RUTeMHbIu.JIoToC 16
9. UZSTAN Mavi) 16
10. REVENANT omg)alakey 14
TOP 100 Custom Tournaments winners!

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On this fine note, the News section ends this review.
Meet me on impossible ground.
Be healthy, and less crayfish for your team!

Read more

English community

20 Oct 2023 @ 00:40 CET

This Discord group was created for users whose native language is English and who want to play the Dota game with English-speaking players.

English-speaking players on the iccup server can quick communicate with each other and play Dota together.

You can join the discord group from this link :

 DISCORD  

 

Read more

Custom Tournaments

17 Oct 2023 @ 12:00 CET

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Hello, dear users of our gaming platform! Week turns into week, and the tournaments were originally interesting and exciting, in which you were able to test your strength and show others what you are capable of.

And now let's move on to the review.

Tournament results:

iCCup Are You Lucker 1x1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's info Winners Prizes
1st place UZ.Shock_Wave. 70 imageCups
2nd place MXBirp 50 image Cups
3rd place UZMavi) 30 image Cups

iCCup Shredder Wars 1x1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

 
[ i ] Tournament's bracket Winners Prizes
1st place REDHEART(aRt1x- 50imageCups
2nd place UZ-LEBWA 30 imageCups 
3rd place UZMavi) 20 imageCups 

iCCup Shadowraze Wars 1x1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

[ i ] Tournament's bracket Winners Prizes
1st place REDHEART(aRt1x- 70 imageCups
2nd place UZMavi) 50 imageCups
3rd place FEELWonderboy 30 imageCups

iCCup Random Farm TD 1x1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

 

[ i ] Tournament's bracket Winners Prizes
1st place HEARTGoSexTraxex 30imageCups
2nd place NEZUKOomg)alakey 20 imageCups 
3rd place RFNEWNumberOneStorm 10 imageCups 

iCCup Elemental Wars 1x1

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

 

[ i ] Tournament's bracket Winners Prizes
1st place UZ.Shock_Wave. 30 imageCups 
2nd place UZApwak 20 imageCups 
3rd place UZPiskent 10 imageCups 

iCCup Mage Arena 1x1

 
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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

 

[ i ] Tournament's bracket Winners Prizes
1st place FEEL Wonderboy 50 imageCups 
2nd place SPIRAL CAT 30 imageCups 
3rd place REDHEART (aRt1x- 20 imageCups 

iCCup LOD 5x5

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One of the rare tournaments in which a variety of players participated and realized themselves, but only the bravest won.

 

Rating of Custom Tournaments players TOP-10 [UPD: 16.10.2023]

Playe Player's nickname Points
1. REDHEART(aRt1x- 62
2. -- CeKc[ToPHaDo] 60
3. FEELWonderboy 48
4. UZRankleTV 18
5. GGPro.DiggY 16
6. RUTeMHbIu.JIoToC 16
7. UZ-LEBWA 16
8. UZ.Shock_Wave. 14
9. KRNearRiver 12
10. UZwava 12
TOP 100 Custom Tournaments winners!

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On this fine note, the News section ends this review.
Meet me on impossible ground.
Be healthy, and less crayfish for your team!

Read more